How do we close a file out with a high-level of service? To go from buyer contract to close, you need a clear roadmap so everyone knows what and how to get the job done.
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Buyer Contract To Close
Your closing process should be checklist-driven with a clear course of action for every contingency. In terms of who is responsible for what, while the buyer agent is managing the client relationship, the buyer closing coordinator is handling the rest. If the closing hits a snag, the buyer agent steps in, because they have the established relationship with the client. And that's just one reason why you need a buyer-agent team that's determined to provide 10/10 customer service!