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Why You Need to Use Trello to Deliver World-Class Real Estate Customer Service

You hear me talk about the importance of creating Raving Fans all the time. So I want to be clear on exactly how you do that. Trello is the powerful tool we use to deliver world-class service to our clients. Using Trello, we take complete strangers and turn them into Raving Fans for life. And that's because we're...

3 Steps to Providing World-Class Real Estate Customer Service

Somehow the real estate industry has missed what it means to work with clients at a high level. You know that you want to have a great experience when you go into a store or hire a service. But when I look around, I see that 90 percent of real estate agents are ill-equipped to provide the level of customer service...

How to Provide World-Class Customer Service to Home Sellers

Unlike home buyer client servicing, the current state of home seller client servicing in real estate seems a little more intentional. But unfortunately, I still see agents bringing very few elements of surprise and delight to their sellers.

My $1.2 Million Dollar "Clients for Life" Touch System

If you're like me, you hate "networking" ... being the guy at a social event that is always talking real estate and handing out business cards. I've never been any good at networking because I have always focused my relationships on quality over quantity. So I had to find a way to connect with my network in a more...

How Chris Snow and Terry Kelly Hire Right Fit Agents and Successfully Lead a Brokerage

  If you're serious about learning the information, tools, and systems it takes to build a "real" real estate business that can run without you, we can help you. It’s never too late to move from a producer to an owner, all while adding some much needed balance to your life outside of work. Click Here to Schedule YOUR...

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